Privacy Policy

Alohat, LLC (dba melin) and its parent, subsidiaries, and affiliates (collectively, “we”, “us,” “our,” and the “Company”) are committed to respecting the privacy of visitors of our website, www.melin.com (“Website”). This privacy policy (“Privacy Policy”) describes how we collect, protect, and use information we receive from Website visitors. It does not apply to information collected by the Company through any other means, including on any other website operated by the Company or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

INFORMATION WE COLLECT AND HOW IS IT COLLECTED

Information You Provide to Us

We collect certain types of information from and about visitors of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, or telephone number (“personal data”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies described in this Privacy Policy.
  • From third parties, for example, our business partners.

When You Provide Information

The information we collect on or through our Website may include information provided at the time of registering for an account, making purchases through our Website, singing up for our newsletter, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Website. If you contact us through the Website, we may maintain copies of your correspondence (including email addresses). We may ask for your response to surveys for research purchases and collect information about your search queries on the Website. We will collect information about your purchases and other transactions you carry out through our Website and for the fulfillment of your order(s).

Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including information from the below sources.

Cookies Information: When you visit the Website, we may send one or more cookies, which are small files that a website transfers to your computer’s hard drive through your web browser that enables the website to recognize your browser and track information about your visit. For example, we use cookies to track the items in your shopping cart. Cookies are also used to help us understand your preferences based on your Website activity, which enables us to provide you with an improved service. We may use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly. You can still place orders over the telephone by contacting Customer Service at (844) 331-0282. We also make use of Google Analytics. For more information regarding Google’s use of cookies and collection and use of information, see the Google Privacy Policy. To opt out of Google Analytics, please visit the following link: Google Analytics Opt-Out Browser Add-on.

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you view our Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information: When you access the Website, we may employ clear gifs (also known as web beacons), which are used to track the online usage patterns of our users anonymously. In addition, we may also use clear gifs in HTML-based emails or newsletters sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and enhance the Website.

Flash Cookies: Certain features of our Website my use locally stored objects (i.e., Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are managed by the same browser settings as are used for browser cookies.

The information we collect automatically helps us improve our Website to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

Advertising Cookies: The Website may allow third-party vendors to place advertising cookies on the Website to provide badges and other advertisements on other web locations based on a user’s prior visits to our Website. While we use cookies in other parts of our Website, cookies placed by third-party vendors collect information for such third-party vendors and we do not have access to this information.

USE AND RETENTION OF YOUR INFORMATION

We may use the information we collect from you or that you provide to us to:

  • Present our Website and its contents to you.
  • Provide you with information, products, and services that you request from us.
  • Quickly and securely process transactions.
  • Notify you about changes to our Website or any products or services we offer or provide through the Website.
  • Administer contests, promotions, surveys, or other Website features.
  • Allow us to better service you in responding to your customer service requests.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Fulfill any other purposes for which you have provided the information.

By providing us with your email address or other contact information, you consent to our using such contact information to communicate with you regarding our Website, products, promotions, events, and updates. You also consent to us using your email address to send you Website-related notices, including any notices required by law. We may also use your contact information to send you other messages, such as newsletters, changes to features of the Website, or special offers. We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you wish to opt-out, please see “How to Opt-Out” below.

We use, store, retain, and otherwise process personal data only for reasonable business purposes and for only as required for that business purpose or as authorized.

Personal Information Collection Summary

Category

Examples

Collected

A: Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. 

Some personal information included in this category may overlap with other categories.

YES

C: Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

NO

D: Commercial Information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

NO

E: Biometric Information

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F: Internet or other similar network activity

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

G: Geolocation Data

Physical location or movements.

YES

H: Sensory Data

Audio, electronic, visual, thermal, olfactory, or similar information.

NO

I: Professional or employment-related information

Current or past job history or performance evaluations.

NO

J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial Information, or student disciplinary records.

NO

K: Inferences drawn from other personal information.

Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

 

DISCLOSURE OF INFORMATION TO THIRD PARTIES

Except as otherwise described in this Privacy Policy, we will not disclose personal data to any third parties unless required to do so by law or subpoena or if we believe that such action is necessary to (a) comply with legal requirements, including to investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website or our products and promotions; and (c) to exercise or protect the rights, property, or personal safety of the Company. This section does not include third parties that we may disclose personal data with, such as our subsidiaries and affiliates, contractors, service providers, and other third parties we use in operating our Website, conducting our business, or providing services to you.

In the future, we may buy or sell assets or business offerings from third parties. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.  

We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

We may make your personal data available to other direct marketing companies who may have offers of interest to you. If do not wish to receive such mailings, or if you would like to opt-out of our discretionary emails, please Send Us A Message with the subject, “Unsubscribe.”

We may disclose aggregated or otherwise non-personally identifiable information without restriction, including to other parties for marketing, advertising, or other uses.

HOW WE PROTECT VISITOR INFORMATION

We implement a variety of security measures to maintain the safety of your personal data. Specifically, your personal data is contained behind secured networks with additional manual security measures in place. When you place orders or access your personal data, we use a secure server. Payment card information you supply is transmitted via Secure Socket Layer (“SSL”) technology and encrypted.

CONSENT TO TRANSFER PERSONAL DATA

If you submit personal data through our Website, you will send it to us in the United States. We will collect, process, and transfer your personal data in accordance with this Privacy Policy. By submitting your personal data through our Website, you consent to our collection, use, storage, and transfer of your personal data to our company databases and other repositories, wherever located, including in the cloud, for the purposes for which it is submitted.

LEGAL BASIS FOR PROCESSING

We process your personal data under one of the following legal bases where required by applicable law:

  • Consent: An individual must give clear consent for us to process their personal data and then only for a specific purpose.
  • Contract: The processing is necessary for a contract that we have with an individual or because we have asked the individual to take specific steps before entering into a contract.
  • Legal Obligation: The processing is necessary for us to comply with the law.
  • Vital Interests: Processing is necessary to protect someone’s life.
  • Public Task: The processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
  • Legitimate Interests: The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data where the data subject is a child.

HOW TO OPT-OUT

If you do not want us to share your personal data with third parties for direct marketing purposes, you may modify your email subscriptions or opt-out. To modify your email subscriptions or opt-out of receiving our emails (other than required service emails or communications required by law) please Send Us A Message and ask us to remove your name or account from our email list. Please note that due to email production schedules you may receive any emails already in production. The option to opt out of 3rd party sharing specified in the CCPA is an option to all customers regardless of which U.S. State they reside. You may exercise that option here.

Summary of Data Disclosed to Third Parties

Personal Information Category

Business Purpose Disclosures

Category of Third-Party Recipients

A: Identifiers.

Account processing; invoice and payment processing; product and services recommendations

Data Analytics Providers; advertising networks; Operating Systems & Platforms; Social Networks; Billing and Payment Processors

B: California Customer Records personal information categories. These may include your name, mailing address and financial account information.

Account processing; invoice and payment processing; product and services recommendations

Data Analytics Providers; advertising networks; Operating Systems & Platforms; Social Networks; Billing and payment processors

C: Protected classification characteristics under California or federal law.

None

None

D: Commercial Information.

None

None

E: Biometric information.

None

None

F: Internet or other similar network activity. These may include browsing history, search history and information on how you interact with our Site.

Product and services recommendations

Advertising Networks; Data Analytics Providers; Operating Systems & Platforms

G: Geolocation data.

Product and services recommendations

Data Analytics Providers

H: Sensory data.

None

None

I: Professional or employment-related information.

None

None

J: Non-public education information.

None

None

K: Inferences drawn from other personal information.

Product and services recommendations

Operating Systems & Platforms

 

YOUR RIGHTS AND CHOICES

Applicable law may provide you with specific rights regarding your personal data. This section describes those potentially applicable rights and explains how to exercise those rights.

Right To Know and Data Portability

You may request that we provide you with, for the last 12 months, a list of the categories of personal data we have collected about you, the categories of sources from which it was collected, the business purpose for collecting the information, and the categories of “third parties” to whom we disclosed that information. You may also request that we provide you, in a machine-readable format, a copy of the specific personal data we have collected about you in the past 12 months. You may make a request to know up to two times in a 12-month period, subject to limitations described by applicable law. For a list of general categories of information that we have collected and shared in the past 12 months, see the tables the “What Information Do We Collect And How Is It Collected.”

Right To Delete

You may request that we delete any personal data that we have collected from you. However, applicable law exempts certain information from deletion. For example, we may keep information necessary for security and fraud detection. We also may keep information needed to provide you with goods or services. Please note that anonymized or pseudonymized information is not considered personal data.

Privacy Request Form

If you would like to exercise your rights, please call our toll-free number at 1-844-331-0282 or visit our Privacy Request Form. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal data. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. We will only use personal data provided in the request to verify the requestor’s identity or authority to make it.

Under applicable law, you may also have a right to take legal action in relation to any breach of your rights regarding the processing of the personal data, as well as to lodge complaints before the competent data protection regulators.

We will not discriminate against you for exercising any of your applicable legal rights.

DO NOT TRACK

Some browsers have incorporated “Do Not Track” features to enable users to make privacy and security choices. By using these settings, you browser may send a signal to our Website not to collect tracking information. Please note we do not respond to Do Not Track signals at this time.

CHILDREN UNDER THE AGE OF 13  

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If you are under 13, do not use the Website, including providing any information on this Website or making any purchases through the Website. If we learn that we have collected or received personal data from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please Send Us A Message.

NOTIFICATION PROCEDURES

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website, as we determine in our sole discretion. We reserve the right to determine the form and means of providing notifications to you.

OTHER CALIFORNIA PRIVACY RIGHTS

California’s “Shine the Light” law (California Civil Code Section § 1798.83) permits users that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please Send Us A Message. California residents that visitors of the Website can also review our Privacy Policy for California Residents.

CHANGES TO OUR PRIVACY POLICY

If we decide to make changes to our Privacy Policy, we will post those changes on this page. Changes will apply only to information collected after the date of the change. Please check back periodically to review any updates to this Privacy Policy. The “Last Updated” date at the end of this Privacy Policy states the date that the Privacy Policy was last changed.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or the Website, please Send Us A Message or send mail to or call us at:

Alohat, LLC
10 Faraday
Irvine, CA
(844) 331-0282

Last Updated: March 28, 2023